Return Policy

You may return most new, unopened items sold and fulfilled by Simplicitygames.com within 7 days of delivery for a full refund. Items must be in the same stated condition as ordered. The original shipping fee will not be included if a full refund is requested. Return shipping costs will be reimbursed if the return is a result of our error (you received an incorrect or defective item, etc.). Returns can be shipped to the following address:

Simplicity Games

ATTN: RETURNS

1697 N. Woodland Blvd. Ste 109D

DeLand, FL 32720

Refunds

Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Need help?

Contact us at contact@simplicitygames.com for questions related to refunds and returns.